Update, from Return Path: " The server performance at Libero has improved, but you still may see some reduced throughput or refused connections. Some senders have reported being able to send at normal send volumes. We recommend increasing send volume slowly until you observe SMTP bounce error codes indicating throttling or refused connections. "
I'm happy to read that; even though I don't witness it, I'm glad there's still someone in charge, and I'm convinced they're doing their best with the available resources. Good luck! -- Benjamin From: mailop <mailop-boun...@mailop.org> On Behalf Of Benjamin BILLON Sent: jeudi 18 octobre 2018 13:58 To: Stefano Bagnara <mai...@bago.org>; mailop <mailop@mailop.org> Subject: Re: [mailop] Libero.it delivery issues [cid:image001.jpg@01D46A74.59E09CB0] Something probably happened indeed. By "not in the game anymore" I don't mean they don't have users anymore, I mean they don't care enough to maintain the resources they'd need to provide a good service to their users. -- Benjamin From: mailop <mailop-boun...@mailop.org<mailto:mailop-boun...@mailop.org>> On Behalf Of Stefano Bagnara Sent: mercredi 17 octobre 2018 12:13 To: mailop <mailop@mailop.org<mailto:mailop@mailop.org>> Subject: Re: [mailop] Libero.it delivery issues On Wed, 17 Oct 2018 at 06:27, Benjamin BILLON <bbil...@splio.com<mailto:bbil...@splio.com>> wrote: Hello, This isn't supposed to be temporary, it's been like this for months (although they're enforcing this gradually, I've heard of senders throttled 6 months ago, in my case it only started this summer). They're just not in the game anymore, they don't have enough resources. Users aren't receiving their emails, their market share might decrease in favor of Gmail. We almost never saw a connection refused by Libero in the past months, but yesterday. Yesterday, instead, we recorded thousands of connection refused between 8AM and 10AM (GMT+2): rest of the day and today everything is back to normal. I have to say we only use 1 single connection per IP to Libero servers as we found Libero enforcing this limit too often to try to use more connections. How do you say "they are not in the game"? we target mostly the italian users and I don't see this drastic market share issue for Libero. In terms of clicks, we saw a 2x increase from Gmail in a 24 month comparison, while other providers (everyone else) are almost stable over the same period. Clicks are a good "evidence" of the health of the inboxes. Libero+Virgilio (ItaliaOnLine) inboxes still counts 18% of clicks for a "mostly italian" user base. Stefano
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