You're right, thank you. I took it seriosly – from the automated answer (translated from German):The only way to escalate is by replying to those emails.
Please do not reply to this email. This is an automatic email that is not monitored. Responses to this e-mail will neither be answered nor forwarded. This service is only used for outgoing emails. An answer to inquiries is not possible. By answering this e-mail I got contact with the support people.
Was this Outlook/Hotmail, or Office365 ?
Outlook/Hotmail/Live addresses. Thanks, Frank IT services, Chemnitz University, Germany
*From:*mailop <[email protected]> *On Behalf Of *Frank Richter *Sent:* Wednesday, January 16, 2019 5:30 AM *To:* [email protected]*Subject:* [mailop] Outlook, Hotmail, live etc. rejecting e-mails from tu-chemnitz.deHi,the outbound mail servers of tu-chemnitz.de (134.109.228.11, 134.109.228.40) are blocked by *.protection.outlook.com. Unfortunately I can't see the cause on Smart Network Data Service ("All of the specified IPs have normal status."). I sent some support forms (https://support.microsoft.com/de-de/supportrequestform/…) but the automated answer doesn't help us (was in German, meaning "The occurrence of errors is unlikely …")Is anybody able to help to get in contact with a human being at Microsoft's e-mail services?Yes, we had a phishing and (by abusing accounts) later spamming incident during the Christmas holidays. We took some technical measures to avoid this in the future, more to follow.Kind Regards, Frank Richter -- Frank Richter IT services, Chemniz University _______________________________________________ mailop mailing list [email protected] https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
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