I have replied to messages from them numerous times of the years looking to get additional details on a supposed issue (always the same IP).
I never received a single reply back, eventually I gave up. Cheers, Tom [Mapp] Tom Ellengold Sr Compliance & Privacy Consultant (o) 619-342-4346 (m) 718-986-2848 www.mapp.com<http://www.mapp.com/> From: mailop <[email protected]> On Behalf Of Ewald Kessler | webpower Sent: Thursday, January 24, 2019 10:52 AM To: Alexander Burch <[email protected]> Cc: mailop <[email protected]> Subject: Re: [mailop] Bitninja This email has reached Mapp via an external source Hi Alex, As far as my experience with BitNinja goes, on both occasions that they contacted us, they were pretty cooperative in finding the spam source. But I must admit our IP's never got blacklisted, only greylisted. Regards, Ewald On Thu, 24 Jan 2019 at 16:38, Alexander Burch <[email protected]<mailto:[email protected]>> wrote: Is there any reason I should think Bitninja is reputable? They send us complaint reports all the time and I often investigate them but they seem totally erroneous and never lead to any real spam activity. Then they send me a notice they've blacklisted our IP and that we should consult them for services to help keep our IPs clean. It seems completely untrustworthy, but maybe I'm wrong? Is there any legitimacy to bitninja? Thanks, Alex -- [https://d226aj4ao1t61q.cloudfront.net/cy3nisxfd_ac_logo-circle.png] Alexander Burch ActiveCampaign / Deliverability Engineer [email protected]<mailto:[email protected]> 1 North Dearborn St Suite 500, Chicago IL, 60602 [https://d226aj4ao1t61q.cloudfront.net/ys2h3to2m_email-facebook.png]<https://www.facebook.com/activecampaign> [https://d226aj4ao1t61q.cloudfront.net/tc3x0kcsn_email-twitter.png] <http://www.twitter.com/activecampaign> [https://d226aj4ao1t61q.cloudfront.net/y1t0ztxcr_email-linkedin.png] <https://www.linkedin.com/company/activecampaign-inc-> [https://d226aj4ao1t61q.cloudfront.net/j14l6ck9n_email-google.png] <https://plus.google.com/107063868317743606466> [https://www.activecampaign.com/sig/?u=aburch]<https://www.activecampaign.com/sig/?u=aburch&c=1> _______________________________________________ mailop mailing list [email protected]<mailto:[email protected]> https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop -- Deliverability & Abuse Management, www.webpower-group.com<http://www.webpower-group.com> [email protected]<mailto:[email protected]> t: +31 342 423 262 li: www.linkedin.com/in/ewaldkessler<http://www.linkedin.com/in/ewaldkessler>
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