Hi Maarten

By one specific customer, whose lists are more b2b oriented to be honest, we 
enountered a false positive rate of abount 7%.
This customer regularly sends to us small lists of addresses to be reactivated 
– and I must say, these do not bounce.
So, I think a further investigation on this matter is worth.

Sure, we use text, enhanced status code and status code to classify the bounces 
in our bounce rule management process.
It the rules don’t match, we classify the bounce as “unknown” and we examinate 
the unknown bounce regularly to do some fine tuning.

Kind regards
Marco


From: Maarten Oelering <[email protected]>
Sent: mercoledì 27 febbraio 2019 22:02
To: Marco Franceschetti <[email protected]>
Cc: [email protected]
Subject: Re: [mailop] deactivation of hard bounces

Hi Marco,

I am curious what false positives you encountered.

We suggest to classify bounces using multiple features, the text, the enhanced 
status code, and the status code. If the bounce is clearly an invalid address, 
then remove it after the first bounce. For example when the text contains 
“mailbox” or a synonym, and “unknown” or a synonym. Bounces which are 
ambiguous, or with inconsistent features should be treated as soft bounce.

Maarten
Postmastery

On Wed, 27 Feb 2019 at 17:27, Marco Franceschetti via mailop 
<[email protected]<mailto:[email protected]>> wrote:
Hello,

We at contactlab are considering a change in the deactivation of hard bounces.
Currently, we suppress not existing mailboxes at the first hit.

We are aware of a small percentage of false positives.

Recent admissions criteria for Certified Senders states:
"The CSA sender must take email addresses from mailing lists, if, after sending 
to this address,
the mailbox is identified as non-existent; at the latest, however, this must 
occur after three hard
bounces".

We are evaluating to remove not existing mailboxes from the lists of our 
clients after the second hit instead of the first one.

Do you have any considerations, suggestions about this?

Marco


Marco Franceschetti
Head of Deliverability | ContactLab
[email protected]<mailto:[email protected]>
Via Natale Battaglia, 12 | 
Milano<https://maps.google.com/?q=Via+Natale+Battaglia,+12+%7C+Milano&entry=gmail&source=g>
contactlab.com/it<http://contactlab.com/it>

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