Hi Brielle,
I'm in the same boat. For a month now I've been trying to find a
Spectrum/Time Warner/Roadrunner email contact to tell me why they are
blocking my mail server (and , in fact, my entire /20 range), with a
similar error:
Server's greeting was '554 dnvrco-cmimta08 esmtp ESMTP server not
available AUP#I-1000' (Server returned an error in the greeting response.)
We certainly don't spam or violate their AUP policy in any way. We
tried emailing unblock at charter.net with no reply. Did you ever
get anywhere with your issue?
Thanks,
Tom
----------
Anyone know of a TWC/RR/Spectrum mail admin contact?
Got a situation where they're temp failing:
(host dnvrco-cmedge01.email.rr.com[69.134.155.135] refused to talk to
me: 554 dnvrco-cmimta03 esmtp ESMTP server not available AUP#I-1000)
On mails from one of my mail servers.
Only mail coming from it is ecommerce physical product
orders/invoices/shipping notifications, notifications of won IRL
auctions, and various communications with our suppliers.
No spam, no compromised/trojan mails, etc.
Various sites and old docs from RR/TWC say to go to the TWC postmaster
page, which doesn't exist anymore and redirects to an absolutely useless
Spectrum mail page.
Found
<https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop>delivery-support
at postmaster.rr.com, so sent an e-mail to there
yesterday, but haven't heard anything/gotten a response. No clue if
anyone even bothers to read it.
Thanks!
--
Brielle Bruns
The Summit Open Source Development Group
<http://www.sosdg.org>http://www.sosdg.org / http://www.ahbl.org
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