Hey List, currently we've delivery problems to hotmail/outlook/... O365 looks good. SNDS shows us just red for all our IPs since end of September. We haven't changed anything neither some crappy mailings nor new spamming customers. We've done, with our abuse department, also a random review of the mailings. No results. Our complaint rate is below 0.1% and just a few spamtrap hits, but compared to the sending amount this is minimal.
We do not have a clue what this has caused. I've already contacted the deliverability support (multiple times), but more than "do not qualify for mitigation at this time" or "At this point, I would suggest that you review and comply with Outlook.com's technical standards." as a reply i do not get. It is just ticket ping pong. Is here someone who also sees the same problem ? Is it maybe a more general problem ? Is here someone, maybe from the hotmail department, who can maybe help ? Thanks a lot for your time. Cheers, Jan-Philipp -- Jan-Philipp Benecke Deliverability Engineer Fon: +49 4402 97390-00 <tel:+49 4402 97390-00> E-Mail: [email protected] <mailto:[email protected]> Xing <https://www.xing.com/profile/JanPhilipp_Benecke/cv?sc_o> LinkedIn <https://www.linkedin.com/in/jan-philipp-benecke-b3058575/> *CleverReach GmbH & Co. KG HRA 4020 Oldenburg (Oldb.)* cleverreach.de <https://cleverreach.com/de/> CleverReach® <http://www.cleverreach.com/de/> CleverReach® <http://www.cleverreach.com/de/> Vertreten durch: CleverReach Verwaltungs GmbH, HRB 210079 Oldenburg (Oldb.) //CRASH Building | Schafjückenweg 2 | 26180 Rastede | Germany Geschäftsführung: Jens Klibingat & Sebastian Schwarz Aufsichtsrat: Rolf Hilchner & Heinz-Wilhelm Bogena PUSH/// <https://www.cleverreach.com/push/> CleverReach® <http://www.facebook.com/cleverreach> CleverReach @Instagram <https://www.instagram.com/cleverreach/> https://twitter.com/cleverreach <https://twitter.com/cleverreach> CleverReach @YouTube <https://www.youtube.com/user/cleverreach> Aktuell können Sie einige Informationen nicht sehen.Bitte aktivieren Sie externe Inhalte, um die Mail vollständig angezeigt zu bekommen oder klicken Sie hier. <https://app.mailtastic.de/api/li/0c3883f2-d7bc-4f1f-8d34-41da5b983637>
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