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Hey List,
currently we've delivery problems to hotmail/outlook/... O365
looks good.
SNDS shows us just red for all our IPs since end of September.
We haven't changed anything neither some crappy mailings nor new
spamming customers.
We've done, with our abuse department, also a random review of the
mailings. No results.
Our complaint rate is below 0.1% and just a few spamtrap hits, but
compared to the sending amount this is minimal.
We do not have a clue what this has caused.
I've already contacted the deliverability support (multiple
times), but more than "do not qualify for mitigation at this time"
or "At this point, I would suggest that you review and comply with
Outlook.com's technical standards." as a reply i do not get. It is
just ticket ping pong.
Is here someone who also sees the same problem ? Is it maybe a
more general problem ?
Is here someone, maybe from the hotmail department, who can maybe
help ?
Thanks a lot for your time.
Cheers,
Jan-Philipp
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