On Fri, Jan 24, 2020 at 4:42 AM Gregory Heytings via mailop < [email protected]> wrote:
> > Laura Atkins: > > > > > The OP asked for advice on delivery, not his SPF setup. His SPF setup is > > fine and is absolutely not the problem here. > > > > There is one, he should at least change "-all" to "?all" (or perhaps > "~all"). And by the way this wasn't the only advice I gave. I never > wrote "do this and your problem will be solved", it's evidently only a > small part of the problem. > > > > > And, in all honesty changing from his more exact and specific SPF record > > to a vague one that indicates the record is just in testing mode is not > > going to improve anything. > > > > Sorry, but "?all" does not mean "testing mode". > > > > > The issue is the unexpected emails to new recipients. Overall, the > > advice to contact the recipients (it’s only 15) and have them check > > their spam folder and move the message out is what’s going to fix things > > the fastest. Also, the recipients should be putting the from address in > > their address books. Another good way to get the messages whitelisted > > for those recipients is to have the user reply to the message or have > > some level of discussion with the sender. > > > > Sorry, but the OP experiences delivery issues with Gmail servers, so > suggesting him to solve the issue by contacting the recipients of that > particular email is just nonsense. It won't improve anything for the > other emails he or his wife will send. Or are you perhaps expecting that > in the future they contact each recipient of their emails with the same > request, say tomorrow when they want to contact a college which happens to > use G Suite to enroll their daughter or son? Putting the sender address > in the recipient address book is a myth, it doesn't improve anything. > The same holds for the third advice, having a discussion with someone has > little or no effect on spam filters. I've once seen a case where someone > with a setup similar to that of the OP could not exchange with his brother > or sister, his replies were systematically flagged as spam by Gmail. > sender in addressbook is definitely a whitelisting signal, as is replying to a message the user sent or on the same thread. They used to be much stronger whitelisting signals than they are now, but were abused by spammers, so it's not a guarantee. Having your authenticated mail marked as not spam by the user is still the strongest signal you can use, though sometimes it may take doing it on 2-3 messages... or maybe more if you previously marked it as spam. Brandon
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