[email protected] or postmaster@ proofpoint.com is the appropriate 
channel to contact for information. At least one employee reads the list, but 
you can reach out directly. 

Laura

Sent from my iPhone

> On Jan 5, 2021, at 10:38 PM, Brian Reichert via mailop <[email protected]> 
> wrote:
> 
> I had mail recently bounce, with this seemingly informative message:
> 
>  Remote host said: 550 5.7.1 H:CSI [66.228.38.138] Connection
>  originating from an IP address with a poor reputation. Please see
>  http://csi.cloudmark.com/reset-request/ if you feel this is in
>  error.
> 
> I didn't want to simply ask for a 'reset'; I was concerned what led
> to this bad reputation.
> 
> But, that URL give no clues for how to learn that.
> 
> That page does say:
> 
>  More information about Cloudmark Sender Intelligence and why your
>  email may have been blocked: FAQ.
> 
> Where 'FAQ' is this link:
> 
>  https://csi.cloudmark.com/en/faq
> 
> Which does not yield a FAQ whatsoever.
> 
> Does anyone know know to find an actual FAQ, or even better, how
> to reveal how the above IP got such a poor reputation?
> 
> Thanks for any advice...
> 
> -- 
> Brian Reichert                <[email protected]>
> BSD admin/developer at large    
> _______________________________________________
> mailop mailing list
> [email protected]
> https://list.mailop.org/listinfo/mailop

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