I confirm your issue.  I can’t open a ticket nor can I get a response. 

> On Aug 23, 2021, at 3:43 PM, Lukas Tribus via mailop <[email protected]> 
> wrote:
> 
> 
> 
>> On Monday, 23 August 2021, Stuart Hochwert <[email protected]> wrote:
>> Re:  SORBS contact
>> 
>> We are confirmed opt-in.  So we send a COI request before adding an email to 
>> our database. Every few years our confirmation server picks up a SORBS 
>> listing.  In fact it happened this month, first time since 2018. Their site 
>> is a tad hard to navigate, maybe since we login rarely, but we created a 
>> ticket and got the listing removed within a few hours.  I suggest you create 
>> an account. Then create a ticket from your account.
> 
> 
> I do have an account, and I did try the open a ticket.
> 
> Their systems falls over when trying to open a ticket, with the error 
> messages provided in my first mail.
> 
> Did you succesfully open a ticket within the last 7 days?
> 
> 
> thanks,
> lukas
> 
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