On Thu, 2 Sep 2021 at 19:35, Ken Johnson via mailop <mailop@mailop.org> wrote:
> I recently needed to send a software key to a remote colleague who needed > to > reinstall some commercial software after re-installing Windows. However, > after the key failed to authorize, an investigation determined that the key > was corrupt in the email he received from me. The first line of the key > was > truncated and repeated. This message only passes through the company email > server, so the problem is limited in scope. (I have transmitted the key in > another way in the meantime.) > > The key is 6 lines of plain text, visible non-blank ascii characters only. > The first line of the key is: > > PXP70-KK4tQ6fJQYAI32PugLL4GK9pJOZT4ocM9J0ICAoharwSAYhplSMpFm+n+b2xJ65hNI043 > > which becomes: > > PXP70-KK4tQ6fJQYAI32PugLL4GK9pJOZT4ocM9J0ICAoharwSAYhplSMpFm+n+b2xJ65hNI > PXP70-KK4tQ6fJQYAI32PugLL4GK9pJOZT4ocM9J0ICAoharwSAYhplSMpFm+n+043 > > by the time it is delivered to my remote colleague. This is repeatable, > and > this symptom also occurs if I send this key to another colleague working in > the same remote location. It does not occur if I send this key to myself. > We are using different email clients. This sounds fun :-) What clients? That’s a wrap / repeat at 72 characters. First thoughts, is the mail server doing any content filtering for language/prohibited content and is assuming no body content will ever be non-breaking over 72 characters? Or it can’t cope with the pluses? Are remote colleagues using same mail server / is it relayed for remote access / do they use a different system? Any difference in things like Sophos/KAV etc which might be doing client side scanning on their machine but you don’t use? > -- Email sent from a mobile device, please be gentle
_______________________________________________ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop
