> On Mar 3, 2022, at 9:39 AM, Miles Fidelman via mailop <[email protected]> > wrote: > > I highly recommend GoDaddy. I use them for a couple of domains that I > haven't gotten around to setting up on our own servers. > > As reminded yesterday, after I fat-fingered a whole slew of mail into the > trash, their customer service is first rate. They answer the phone quickly, > the first person who answers the phone almost always has a clue - and can > deal with problems directly. Or they can get them dealt with quickly, > without having to shunt you from person to person. (E.g., they were able to > restore all the mail I destroyed, with a phone call - they put my on hold at > one point, very briefly, to call their operations folk, then told me the mail > would be back in under 90 minutes - and it was.) Their customer support for > other things - e.g., hosted servers & apps - is just as responsive. > > Mind you, I'm a "preferred customer" (I buy lots of domains from them), so I > get bumped to the head of the queue, to a better grade of support reps; and > they also offer some extra-cost support (e.g., for maintaining wordpress > installs) - so I don't know what their support is like for the great unwashed. > > Best customer service I've found from anyone - so, for a no-muss, no-fuss > recommendation, that's where I'd point them.
Miles, I have to say that this surprises me, and I'm glad to hear that GoDaddy has upped their game, as there was a period of time when this was not the case. Do you happen to know if they offer hosted email if the domain is not registered/hosted through them? Thank you! Anne --- Outsource your email deliverability headaches to us, and get to the inbox, guaranteed! www.GetToTheInbox.com Anne P. Mitchell, Esq. CEO Get to the Inbox by SuretyMail Author: Section 6 of the CAN-SPAM Act of 2003 (the Federal email marketing law) Author: The Email Deliverability Handbook Board of Directors, Denver Internet Exchange Dean Emeritus, Cyberlaw & Cybersecurity, Lincoln Law School Prof. Emeritus, Lincoln Law School Chair Emeritus, Asilomar Microcomputer Workshop In-house Counsel: Mail Abuse Prevention System (MAPS) (Closed in 2004) _______________________________________________ mailop mailing list [email protected] https://list.mailop.org/listinfo/mailop
