> On Apr 22, 2022, at 11:05 AM, Luis E. Muñoz via mailop <[email protected]> > wrote: > > On 21 Apr 2022, at 11:45, Anne Mitchell via mailop wrote: > >> Until Google manages to shut down outfits like MailShake and Woodpecker and >> Gmass, instead of turning a blind eye to it, Google will never get a handle >> on the abuse that goes through the Gmail API, in fact it feels as if they >> are tacitly approving it. (I suppose "shut down" s/b "care about". I know >> that my inquiries about it, and offers to assist, have fallen on >> unresponsive ears.) > > The idea behind Mailshake is not bad in itself. Many CRMs also use their > customer's mail servers. There are some things that these outfits should do > better though: > > • Verify with the domain operator that they (the ESP, via the user that > signed up for the service) are indeed authorized to use the ESP's services. > I've found a number of instances where an end user with an email account on a > given domain, signed up to a certain CRM using this MO and started to email > "prospects" from their (ahem) "lead database". Hilarity tends to ensue > shortly after. > • Do a (much!) better job at vetting customers, including real rate > limiting. > • Take ownership of the responsibility to stop mail to whomever > unsubscribed/complained/bounced from their mailings. And then, keep track of > ratios and take their clients to task when thresholds are exceeded.
Well, yes, except basically they were either created to, or now do and don't care that they, enable people to do "cold email" by scraping email addresses, adding them to a list, and then sending them through the spammer's Gmail account so that it *looks* one to one, thereby having a bunch of spammer-friendly benefits including a) making it look one-to-one, and b) violating Federal law about an unsub link but cloaking it in it looking one-to-one (see "a)"). Woodpecker, at least, is somewhat up front about the fact that what they are doing is enabling their senders to violate Google's policies: "If you exceed the sending limits (eg. 100 emails for free Gmail accounts when using automated tools, like Woodpecker) or send emails containing spam words your email provider will send us a server notification that your mailbox was suspended (usually for 24 hours). In such a case, Woodpecker will show an error on the campaign list." (https://woodpecker.co/help/how-woodpecker-sends-emails/) So... > After rereading the above, I realize how delusional it sounds :-( I dunno about delusional, but much more willing to give the benefit of the doubt than am I. Anne -- Anne P. Mitchell, Attorney at Law CEO ISIPP SuretyMail Author: Section 6 of the CAN-SPAM Act of 2003 (the Federal anti-spam law) Author: The Email Deliverability Handbook Board of Directors, Denver Internet Exchange Dean Emeritus, Cyberlaw & Cybersecurity, Lincoln Law School Prof. Emeritus, Lincoln Law School Chair Emeritus, Asilomar Microcomputer Workshop Counsel Emeritus: Mail Abuse Prevention System (MAPS) (now the anti-spam arm of TrendMicro) _______________________________________________ mailop mailing list [email protected] https://list.mailop.org/listinfo/mailop
