On Fri, Apr 29, 2022 at 1:57 PM Noah Price via mailop <[email protected]> wrote:
> I am working with a company whose employees are finding that their emails > to a number of Proofpoint protected recipients are never arriving. There is > no bounce or error, and in almost every case the recipient doesn't receive > anything (in one case a recipient found the email in a spam quarantine/junk > folder). I'm trying to help them identify any problems and correct them in > order to deliver properly. They are sending from Microsoft 365, and the IPs > I have looked up are all clean on Proofpoint's list, so I believe it is a > domain reputation issue rather than network. > > The only public-facing reporting form I can find is > https://ipcheck.proofpoint.com/ for IP address issues. Can anyone point > me to a public-facing form for domain issues? (or anything other than IP) > > If there is a Proofpoint person who might take a look, I'd certainly > appreciate that also! I'm happy to provide the domain and other details > directly. > Sent Noah an off-list response. Thanks, --Jaren
_______________________________________________ mailop mailing list [email protected] https://list.mailop.org/listinfo/mailop
