On Thu, 20 Apr 2023 14:25:41 -0500, Jarland Donnell via mailop
<[email protected]> wrote:
>I'm surprised they even have an abuse inbox. I just block spammy senders
>from MS/O365 domains and let them deal with the reduced number of people
>they can do business with, as the result of their choice to send spam.
As long as nobody at or above the reporting level that was Rajesh Jha a decade
back understands the issues and takes ownership, an abuse (policy enforcement,
actually) "department" will not exist, functionally.
Having built (or rebuilt) successful Policy Enforcement groups over time, I
was increasingly alarmed when I started working at MSFT as a Spam Analyst.
Many years ago, Allegiance Telecom had acquired a highly competent abuse team,
but essentially defanged them. It wasn't until the COO directly hired a
Policy Enforcement director, with the authority to disconnect customers with
up to US$50,000 monthly billing by simply dialing a 4-digit number, that the
network began to behave responsibly. My job was basically to let my team do
their job, and keep the Mahoganites off their case. Thus, they were in MD and
I was in Dallas, 3 floors down from C-ville.
MSFT has no path to such a solution.
mdr
--
"There will be more spam."
-- Paul Vixie
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