Am 31.05.23 um 01:18 schrieb Sebastian Nielsen via mailop:
I don't agree with your stance.
Hiding whois details doesn't mean you hiding your identity. Normally, this type
of privacy is also used when you want to hide the actual person that is
responsible for, lets say paying the domains.
Still, in this example the domain information for mailgun.co and mailgun.net is so thoroughly hidden that it isn't
possible which legal entity owns them. I don't care about the private phone number of some poor fellow who is tasked
with paying for the domains but for a commercial enterprise I one can reasonably expect truthful and working contact
information as well as an identification of the legal entity. A role e-mail address and a phone number where someone can
be reached in emergencies should not be to hard to implement for a sizable business.
Because, you don't want people calling these phones, about spam, about support
cases, about things that SHOULD be taken through their ticket system.
Do mailgun.co and mailgun.net have working ticket systems?
But you still want a private phone there, that could be ringing in the middle
of the night if something went amiss with their payment for their domain, so
the domain doesn't get snapped by a squatter.
Who said that they wanted a private phone contact? Not Michael if I read his words correctly. Not me (I hate phone
conversations). I don't think that any reasonable person expects private phone numbers in whois contacts. Companies must
have company contact channels which should be public info, and for truly private domains I'm fine with not seeing their
private contact data in whois. However, they should also be fine if my mail system does not accept mail from essentially
anonymous sources and requires them to ask for whitelisting.
So I would say, this practice is legitimate for larger companies like mailgun.
Well, is this mailgun even? These are just domain names which use that sequence of characters, registered with
registries and registrars who don't give a flying f for the actual identity of their customers. There is no way for me
to find out whether these are fake or real. From my experience with NameCheap, "fake" is a pretty safe bet, I'm seeing
those kind by the hundreds daily, and very rarely do I see a legitimate domain using them as registrar.
Just because details are hidden at location A or for automated tools doesn't
mean they are dubious.
Same if they hide their details on website, but require filling out a captcha
to get their office address. Doesn't mean they are shady.
You can still find their details on their official website
https://www.mailgun.com/contact/
With a address to their office even.
To repeat myself: That contact info is for mailgun.com, not for mailgun.co nor mailgun.net. It is conceivable that
somewhere hidden on mailgun.com's web site there is a mention of those two domains and that they are indeed operated by
the same company, but the domain info itself does not say that.
I know that whois is a lost cause, and I still believe that methods for identifying the real controlling entities of
domains would help quite a bit in reducing unwanted e-mail spam.
Cheers,
Hans-Martin
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