-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA256 Hello everyone, I wasn't aware of the existence of this mailing list, but I was encouraged to reach out in hopes that someone might be able to assist me. We don't send mass emails, run campaigns, or engage in similar activities. We are an SME dealing with web hosting that recently acquired our own ASN and become RIPE members. Due to the unavailability of IPs, we purchased our first subnet from an ISP. Unfortunately, it turns out that the subnet was blacklisted, presumably by the previous owner, on 3-4 lists. We've reached out to most of them and provided the requested information (historical whois records, contract, purchase invoice, etc.), and they removed us from their lists (TrendMicro, Proofpoint, Microsoft SNDS/Postmaster, Spamhaus - PS: Thank you guys! ). However, there are web hosting companies out there, similar to ours, that use spamrats at the Exim level (reject). Every attempt to communicate with them has been unsuccessful. Clients have started to complain that their emails, personal emails from person to person, not lists or campaigns, are not being delivered. I don't know if they are simply ignoring me or if they think I'm some kind of scammer and have gotten involved in this whole process (becoming a ripe member, getting my own ASN, changing WHOIS details to continue sending ...spam...). If that is what they think, I could just lease a subnet from IPXO or someone else... Anyway.
And in every email communication with them, I never received a response and if I did, it was sarcastic. I've sent the purchase contract, I've sent the purchase invoice, I've sent whois records confirming that yes, the previous owner used to send spam, but we have no connection to that now. Clients are starting to complain, and we can't do anything because it's our first subnet. No matter what IP we change to, we still face the same problem. We don't have any others! And the whole /24 is blacklisted! Does anyone know an email address of someone working at spamrats who might be able to help? I really don't know what else to do. I don't know how long ago they were sending spam before we purchased the subnet, but we have it for about 4 months now, and we're still blacklisted! I don't know where else to turn, but this particular issue has created a lot of problems for us out of nowhere... 2 customers already left because of this. Regards, - - -- Christos Panagiotakis Systems and Networks Administrator MyIP net-Works ( https://myip.gr ) Addr: Kanari 5 St. 67100 Xanthi, Greece Tel : +30.215-215-4722 +30.698-371-2389 -----BEGIN PGP SIGNATURE----- Version: BCPG C# v1.8.10.0 iIUEARYIAC0FAmXjZs8mHENocmlzdG9zIFBhbmFnaW90YWtpcyA8Y2hyaXNAbXlp cC5ncj4ACgkQK1yKsUBHIhwFigEAjIcNmK7gIjHEcYyCGGNHVVWjt+iA6HgBT5G1 l18GtYkBALkglO580SSCTtq88dGBvVYahIZ8gLJzoj6zQkayx+AH =W1T2 -----END PGP SIGNATURE----- _______________________________________________ mailop mailing list [email protected] https://list.mailop.org/listinfo/mailop
