Hi Christos, The operator of that RBL is a regular poster here and I presume they will be able to assist you in the case of a false positive.
Ken. On Sat, Mar 2, 2024, 18:11 Christos Panagiotakis via mailop < [email protected]> wrote: > -----BEGIN PGP SIGNED MESSAGE----- > Hash: SHA256 > > Hello everyone, > I wasn't aware of the existence of this mailing list, but I was encouraged > to reach out in hopes that someone might be able to assist me. > We don't send mass emails, run campaigns, or engage in similar activities. > We are an SME dealing with web hosting that recently acquired our own ASN > and become RIPE members. > Due to the unavailability of IPs, we purchased our first subnet from an > ISP. > Unfortunately, it turns out that the subnet was blacklisted, presumably by > the previous owner, on 3-4 lists. > We've reached out to most of them and provided the requested information > (historical whois records, contract, purchase invoice, etc.), and they > removed us from their lists (TrendMicro, Proofpoint, Microsoft > SNDS/Postmaster, Spamhaus - PS: Thank you guys! ). > However, there are web hosting companies out there, similar to ours, that > use spamrats at the Exim level (reject). > Every attempt to communicate with them has been unsuccessful. Clients have > started to complain that their emails, personal emails from person to > person, not lists or campaigns, are not being delivered. > I don't know if they are simply ignoring me or if they think I'm some kind > of scammer and have gotten involved in this whole process (becoming a ripe > member, getting my own ASN, changing WHOIS details to continue sending > ...spam...). > If that is what they think, I could just lease a subnet from IPXO or > someone else... Anyway. > > And in every email communication with them, I never received a response > and if I did, it was sarcastic. > I've sent the purchase contract, I've sent the purchase invoice, I've sent > whois records confirming that yes, the previous owner used to send spam, > but we have no connection to that now. > Clients are starting to complain, and we can't do anything because it's > our first subnet. No matter what IP we change to, we still face the same > problem. We don't have any others! > And the whole /24 is blacklisted! > Does anyone know an email address of someone working at spamrats who might > be able to help? > I really don't know what else to do. I don't know how long ago they were > sending spam before we purchased the subnet, but we have it for about 4 > months now, and we're still blacklisted! > I don't know where else to turn, but this particular issue has created a > lot of problems for us out of nowhere... 2 customers already left because > of this. > > > Regards, > - - -- > Christos Panagiotakis > Systems and Networks Administrator > MyIP net-Works ( https://myip.gr ) > Addr: Kanari 5 St. > 67100 Xanthi, Greece > Tel : +30.215-215-4722 > +30.698-371-2389 > > > -----BEGIN PGP SIGNATURE----- > Version: BCPG C# v1.8.10.0 > > iIUEARYIAC0FAmXjZs8mHENocmlzdG9zIFBhbmFnaW90YWtpcyA8Y2hyaXNAbXlp > cC5ncj4ACgkQK1yKsUBHIhwFigEAjIcNmK7gIjHEcYyCGGNHVVWjt+iA6HgBT5G1 > l18GtYkBALkglO580SSCTtq88dGBvVYahIZ8gLJzoj6zQkayx+AH > =W1T2 > -----END PGP SIGNATURE----- > > _______________________________________________ > mailop mailing list > [email protected] > https://list.mailop.org/listinfo/mailop >
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