Hi Michael,

Thank you for the response. The pointer on rate limiting is useful.

Regards,

--

Sridhar Kakkillaya

VP Operations, MailChannels
<https://www.mailchannels.com/?utm_source=Email%20Signature&utm_medium=Sridhar%20Kakkillaya&utm_campaign=Website>


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On Mon, Oct 7, 2024 at 2:06 PM Michael Wise via mailop <[email protected]>
wrote:

>
>
> I no longer have any responsibilities for the Consumer (Hotmail, Outlook)
> side of the house, and even if I did, you have done all we allow in opening
> a ticket.
>
> But as the message states, this is a rate-limiting issue; too much traffic
> in too small a window of time.
>
>
>
> Aloha,
>
> Michael.
>
> --
>
> *Michael J Wise*
> Microsoft Corporation| Spam Analysis
>
> "Your Spam Specimen Has Been Processed."
>
> Open a ticket for Hotmail <http://go.microsoft.com/fwlink/?LinkID=614866>
> ?
>
>
>
> *From:* mailop <[email protected]> *On Behalf Of *Sridhar
> Kakkillaya via mailop
> *Sent:* Monday, October 7, 2024 10:24 AM
> *To:* mailop <[email protected]>
> *Subject:* [EXTERNAL] [mailop] Email Delivery to Microsoft
>
>
>
> Hi All,
>
>
>
> Since yesterday, we have been having issues delivering emails to Microsoft
> destinations (Hotmail/Outlook). We deliver emails from several IP
> addresses, and we are being temp-failed across many of them with the
> following error message:
>
>
>
> 4.7.650 The mail server [<IP address>] has been temporarily rate limited
> due to IP reputation. For e-mail delivery information, see
> https://postmaster.live.com (S775) [Name=Protocol Filter Agent
> ][AGT=PFA][MxId=11B9A386454EAA89]
>
>
>
> We monitor all of our IP's on SNDS. They are all Green or Yellow. None in
> Red.
>
>
>
> We have also opened up a ticket with Microsoft but haven't heard back yet.
>
>
>
> Does anyone have any pointers on what we should do? Is there anyone from
> Microsoft here that would be able to help us figure this out?
>
>
>
> Thanks.
>
>
> Regards,
>
>
>
> --
>
> *Sridhar Kakkillaya*
>
> VP Operations, MailChannels
> <https://www.mailchannels.com/?utm_source=Email%20Signature&utm_medium=Sridhar%20Kakkillaya&utm_campaign=Website>
>
>
>
> Facebook <http://bit.ly/2dnoP3K>  |  Twitter <http://bit.ly/2ehoWni>  |
> LinkedIn <http://bit.ly/2dw87lU> |  Help Center
> <https://mailchannels.zendesk.com/hc/en-us?utm_source=Email%20Signature&utm_medium=Sridhar%20Kakkillaya&utm_campaign=Help%20Center>
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