Hi all Maybe somebody from Freshservice is reading this list?
In the last two weeks, I received a couple emails from feshservice.com which clearly contain spam. To me, it looks like those support cases were opened with the 'victim' as the requester of the case opened so they receive the 'correspondence' of the case (the spam payload). I have pointed this out in some emails exchange with Freshservice Customer Service and DPO but they don't see an issue and do refer me to their client who booked that service and with which the cases were opened. But their client also can not explain why I got those emails from their freshservice hosted instance. The cases can not be found (I suppose they were the deleted right after being used to send spam?) So maybe their customer's account was compromised to abuse the platform to send spam? Anyone seen similar emails? Anyone from Freshservice willing to further investigate the cause? Mit freundlichen Grüssen -Benoît Panizzon- -- I m p r o W a r e A G - Leiter Commerce Kunden ______________________________________________________ Zurlindenstrasse 29 Tel +41 61 826 93 00 CH-4133 Pratteln Fax +41 61 826 93 01 Schweiz Web http://www.imp.ch ______________________________________________________ _______________________________________________ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop
