Hi,

I can confirm that I'm also getting the same spam.
My SPF is set to fail so it's a bit surprising that they're seemingly
accepting these emails.

-Cynthia


On Tue, 20 Jan 2026, 06:37 Lothar Serra Mari via mailop, <[email protected]>
wrote:

> Hi all,
>
> since a couple of days, I'm seeing an influx of spam mails sent via
> Zendesk tickets.
>
> The spammers open fraudulent tickets at companies using Zendesk and
> either spoof the headers or enter random (e.g. mine and from a couple of
> others I talked to) mail address as contact address.
>
> They seemingly had this issue in the past, and somehow resolved it, but
> even though I sent a mail to security@ two days ago, the influx of spam
> mails _increased_.
>
> I have DKIM, SPF and DMARC in place, so either their check is broken and
> accepts spoofed headers or there is something else going on.
>
> Has anyone on-list seen the same issue or even better a direct contact I
> could forward my 50+ samples to?
>
> Thanks!
>
> All the best
> Lothar
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