In my very limited sample size of 2, Microsoft's first reply is automated and claims everything is peachy keen. However, if you reply again your issue is actually reviewed, either by a bot or a human.
On Fri, Jan 23, 2026 at 1:12 PM Richard Laager via mailop <[email protected]> wrote: > > Microsoft is blocking mail from us (Wikstrom Telephone Company, small, > rural ISP). > > My guess is this is a lingering or second-order effect from yesterday's > outage. For example, since all that mail was delayed, when they came > back online, perhaps the resulting higher volume of mail tripped their > spam filtering. > > I submitted support request 7096434358 at olcsupport.office.com. > > I received an automated or form response that effectively says we are > not blocked. But we still are. The automated/form response asked for > specific error messages, which I had already provided in the support > request (it was a required field). I replied to the email with a fresh > example. > > Anyone have other ideas or a useful contact? > > -- > Richard Laager > IT Manager > Wikstrom Telephone Company > > > _______________________________________________ > mailop mailing list > [email protected] > https://list.mailop.org/listinfo/mailop _______________________________________________ mailop mailing list [email protected] https://list.mailop.org/listinfo/mailop
