Maybe we should create an FAQ Entry for Mails blocked by Microsoft.

As Oliver from dmTECH said yesterday

"Guides from Al Iverson (https://www.spamresource.com/2020/08/help-im-blocked-at-microsoft-what-do-i.html) and Hetzner (https://docs.hetzner.com/robot/dedicated-server/troubleshooting/microsoft-blacklist/#olc-outlook-consumer) have been shared on this list in the past on how to solve that. In most cases it boils down to:
1. Open a ticket via the linked form
2. Wait
3. Escalate
4. Repeat steps 2. and 3. until the issue is solved"

Mit freundlichen Grüßen

Lukas Adrian Kron
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Am 23.01.2026 um 20:00 schrieb Richard Laager via mailop:
Microsoft is blocking mail from us (Wikstrom Telephone Company, small, rural ISP).

My guess is this is a lingering or second-order effect from yesterday's outage. For example, since all that mail was delayed, when they came back online, perhaps the resulting higher volume of mail tripped their spam filtering.

I submitted support request 7096434358 at olcsupport.office.com.

I received an automated or form response that effectively says we are not blocked. But we still are. The automated/form response asked for specific error messages, which I had already provided in the support request (it was a required field). I replied to the email with a fresh example.

Anyone have other ideas or a useful contact?

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