Hi David,

To properly identify the problem, you need to analyze the SMTP headers of a successfully delivered email (to a different destination, for example).

Feel free to contact me privately if you need help.

Jonathan

P.s. : N'hésitez pas à vous inscrire à nos newsletters : https://www.badsender.com/newsletter/inscription/ <https://www.badsender.com/newsletter/inscription/>

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On 5/6/26 08:57, Hello Maildrop via mailop wrote:
Hello,

One of my customer, hosted at Google workspace, have recurrent problem when sending to some addresses at live.fr <http://live.fr> or hotmail.com <http://hotmail.com>

The messages bounce back indicating a DKIM failure, however the messages sended are well signed. Delivery to other destinations enforcing DKIM/DMARC does not cause any problems (Gmail, Orange)

550 5.7.515 Access denied, sending domain MISSEGLE.COM <http://MISSEGLE.COM> doesn't meet the required authentication level. The sender's domain in the 5322.From address doesn't meet the authentication requirements defined for the sender. To learn how to fix this see: https://go.microsoft.com/fwlink/p/?linkid=2319303 Spf= Pass , Dkim= Fail , DMARC= Pass [AM8P189MB1234.EURP189.PROD.OUTLOOK.COM <http://AM8P189MB1234.EURP189.PROD.OUTLOOK.COM> 2026-05-06T05:21:48.296Z 08DEAAD6427386FD] [DU2PR04CA0024.eurprd04.prod.outlook.com <http://DU2PR04CA0024.eurprd04.prod.outlook.com> 2026-05-06T05:21:48.305Z 08DEAAEBE699717D] [DB1PEPF000509FE.eurprd03.prod.outlook.com <http://DB1PEPF000509FE.eurprd03.prod.outlook.com> 2026-05-06T05:21:48.308Z 08DEA716CB8BDD0A]

I can't identify the cause of this problem, do you have any ideas?

*TOUREL David*

*MAILDROP*
17 ch de la Longuié - 81210 MONTFA

Tél : 05 63 51 07 79

Retrouvez-nous sur Twitter @maildrop_fr <https://twitter.com/maildrop_fr>

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