Hi all.

I had a similar issue with a customer: turned out that the "script"
generating the email message wasn't adding a Message-ID header.
Had the server add the missing header before dkim signing, issue solved.

Sometimes the devil is on the details ...


On Wed, May 6, 2026 at 12:26 PM Jonathan Loriaux via mailop <
[email protected]> wrote:

> Hi David,
>
> To properly identify the problem, you need to analyze the SMTP headers of
> a successfully delivered email (to a different destination, for example).
>
> Feel free to contact me privately if you need help.
>
> Jonathan
> P.s. : N'hésitez pas à vous inscrire à nos newsletters :
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>
> *-- Jonathan Loriaux*
>
> CRM Consultant and
> Co-director of Badsender
>
> 07.62.33.33.47 <+33762333347>
>
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>
> On 5/6/26 08:57, Hello Maildrop via mailop wrote:
>
> Hello,
>
> One of my customer, hosted at Google workspace, have recurrent problem
> when sending to some addresses at live.fr or hotmail.com
>
> The messages bounce back indicating a DKIM failure, however the messages
> sended are well signed. Delivery to other destinations enforcing DKIM/DMARC
> does not cause any problems (Gmail, Orange)
>
> 550 5.7.515 Access denied, sending domain MISSEGLE.COM doesn't meet the
> required authentication level. The sender's domain in the 5322.From address
> doesn't meet the authentication requirements defined for the sender. To
> learn how to fix this see:
> https://go.microsoft.com/fwlink/p/?linkid=2319303 Spf= Pass , Dkim= Fail
> , DMARC= Pass [AM8P189MB1234.EURP189.PROD.OUTLOOK.COM
> 2026-05-06T05:21:48.296Z 08DEAAD6427386FD] [
> DU2PR04CA0024.eurprd04.prod.outlook.com 2026-05-06T05:21:48.305Z
> 08DEAAEBE699717D] [DB1PEPF000509FE.eurprd03.prod.outlook.com
> 2026-05-06T05:21:48.308Z 08DEA716CB8BDD0A]
>
> I can't identify the cause of this problem, do you have any ideas?
>
> *TOUREL David*
>
> *MAILDROP*
> 17 ch de la Longuié - 81210 MONTFA
>
> Tél : 05 63 51 07 79
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-- 
-- 
Paulo Azevedo
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