On Thu, May 7, 2026 at 9:58 AM Drew Weaver via mailop <[email protected]> wrote:
> Hello, > > > > About a month ago a user on one of our legacy ISP SMTP servers was > compromised [and the user removed]. > > > > Since then gmail has blacklisted the IP of that SMTP server. I can’t open > a report in postmaster tools because it says there is not enough data to > validate the email sender requirements and there never will be enough data > because the SMTP server is blocked. > > > > So I am in a circular loop that seemingly has no end. > > > > I have tried to submit a report for this issue under another domain that > does seem to work in postmaster tools but they just keep closing those > reports. > > > > Is there any other way to contact someone at Gmail? A lot of elderly folks > would love to be able to email their families again. > > > Have you tried this form yet? I'm not sure how responsive they are here since postmaster tools was setup but worth a shot. https://support.google.com/mail/contact/gmail_bulk_sender_escalation Tara Natanson Constant Contact
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