Hi Benoît, We've identified the issue on our end and have replied directly to your message sent to [email protected] with full details. The block on @eblcom.ch has been lifted.
For context: the block was a precautionary measure we applied while investigating abuse of our platform that was targeting @eblcom.ch users. The responsible account has been terminated. Regards, Hichem Elboughdiri - Brevo Le jeu. 21 mai 2026 à 16:27, Simon Bressier via mailop <[email protected]> a écrit : > Hi Benoit, > > I pinged some folks that could help you at Brevo. > > Le jeu. 21 mai 2026 à 16:09, Benoit Panizzon via mailop > <[email protected]> a écrit : > > > > Hi > > > > If so, please do contact me off list. > > > > Issue: > > > > I suspect that our ISP email service domain @eblcom.ch with thousands > > of mailboxes is on an internal brevo or sendinblue blocklist. > > > > Brevo customer is getting an error "Admin Blocked" when attempting to > > send an email to any @eblcom.ch recipients. > > > > Brevo tells it's customers it's because the email is being blocked by > > the destination and has to be solved by the receiving ISP. > > > > I don't see connections. Emails from same brevo customer to other > > domains on same MX as @eblcom.ch are received no issue. > > > > Conclusion: Emails don't get sent. I need a tech on the sending side to > > investigate and not blindly tell 'it's the recipient ISP fault'. Wasn't > > able to get any tech by phone because we are not a customer of brevo. > > > > Mit freundlichen Grüssen > > > > -Benoît Panizzon- > > -- > > I m p r o W a r e A G - Leiter Commerce Kunden > > ______________________________________________________ > > > > Zurlindenstrasse 29 Tel +41 61 826 93 00 > > CH-4133 Pratteln Fax +41 61 826 93 01 > > Schweiz Web http://www.imp.ch > > ______________________________________________________ > > _______________________________________________ > > mailop mailing list > > [email protected] > > https://list.mailop.org/listinfo/mailop > _______________________________________________ > mailop mailing list > [email protected] > https://list.mailop.org/listinfo/mailop > --
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