There was a period for a bit there where I think several people
internally did legitimately care. The problem is, none of us are brave
enough to block Sendgrid completely, thus creating no financial
justification for a competent and equipped abuse team. It's tough in
that kind of environment, telling your bosses that you need more
resources to handle a problem that isn't costing the business anything.
On 2026-07-02 23:03, Marco Moock via mailop wrote:
Am 02.07.26 um 12:24 schrieb Benoit Panizzon via mailop:
Data from that breach starts increasingly being used by Twilio
Sendgrid
customers for advertising.
A rather normal situation. Twilio Sendgrid is a company that does not
care about it or intentionally operates their service for such
"customers". I contacted the abuse department various times - never got
a response about the case, but some blabla nonsense in some cases.
Some of their machines also hit spamtraps regularly.
Enough said. :-)
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