Hey Tomas -
Can you contact me off list?

Thanks!
Lili


*Lili Crowley*

she/her

Postmaster


<http://www.yahoo.com/>





On Thu, Aug 6, 2026 at 9:12 AM Tomas Melikoff via mailop <[email protected]>
wrote:

> Hi list,
>
> we are in the middle of warming up a set of new outbound IPs, and we've
> been getting TSS04 deferrals from Yahoo/AOL for several months now:
>
> 421 4.7.0 [TSS04] Messages from <IP> temporarily deferred due to
> unexpected volume or user complaints - 4.16.55.1
>
> Some context on our sending:
>
> - All of our mail goes to opt-in subscribers only. Users subscribe
> voluntarily to our alerts on our own sites.
> - We honour unsubscribes immediately and suppress those addresses.
> - We consume and honour ARF/FBL reports and suppress the complaining
> recipients.
> - Sender Hub shows us below the thresholds Yahoo considers spam on every
> metric we can see there.
>
> We've spent months adjusting the warm-up: slow, steady daily volume
> increases, backing off whenever the deferrals appear, and holding at very
> low volumes for long periods. None of it produces any improvement.
>
> We've contacted Yahoo support three times through the contact form, and
> all three times we received the exact same canned response, with links to
> the FBL, best practices and the error-code page, and the suggestion to get
> back to them if the issue persists.
>
> Reading If anyone has found a way out of this loop, or if someone from
> Yahoo could reach out to me off-list, I'd really appreciate it.
>
> Thanks
> Tomas
>
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