Hi Gang If anyone from Sendgrid could contact me off-list again (yes I had a contact, but I don't get any reaction anymore).
Still same issue 2024 free.fr data breach: https://www.cnil.fr/en/sanction-free-2026 I have access to data which is absolutely certain was obtained from that data breach. Almost on a daily bases, Sendgrid customers send advertisement emails to data obtained via free.fr data breach, it is out of question this data has been obtained from another source by the Sendgrid customers involved. Still, when addressing this issue with the Sendgrid abuse desk I get the same reply over and over again: * Our customer has confirmed he only is sending to 'opt-in' addresses. * The recipient has the option to 'opt-out'. We don't see any reason to block our customers - he does nothing wrong. Occasionally, some days later - 'tracking links' to their customers's website including the opt-out link becomes invalid - maybe they got enough complaints to block the customer? Come on, if Sendgrid would have a look at the data, it is obvious from the start, their customer are lying to them and abusing their services to send spam to recipients whose data was stole form free.fr (either via fraudulent address broker or via maybe they are involved in the data breach?) Anyway, what I would like Sendgrid to do, is look at the data I provide to their abuse desk. - search their customer's recipient database for a specific marker - which they will find - which will show the data originates from the free.fr data breach - and then block all their customer who repeatedly wrongfully claim this data is from anywhere else than this data breach. Maybe they could use that same marker to alert them of a fraudulent customer to trigger as soon as a 'new customer' uploads their recipients list containing that marker. Mit freundlichen Grüssen -Benoît Panizzon- -- I m p r o W a r e A G - Leiter Commerce Kunden ______________________________________________________ Zurlindenstrasse 29 Tel +41 61 826 93 00 CH-4133 Pratteln Fax +41 61 826 93 01 Schweiz Web http://www.imp.ch ______________________________________________________ _______________________________________________ mailop mailing list [email protected] https://list.mailop.org/listinfo/mailop
