Here's a new Mailplane 2.0.2 version (no offline support). It doesn't really
fix the problem, but implements a workaround (I'm still not sure why it
happens). When the error strikes you'll get a alert contaning a "try to load
inbox" button. If you press this button, Mailplane will bypass normal
authentication and use the normal web interface to do it.http://bit.ly/oMuD

It would be great if you could give it try. Please let me know how it goes.
Thanks for your patience and help!

On Wed, Feb 4, 2009 at 6:09 PM, Ruben Bakker <[email protected]> wrote:

> Quick update: I am still investigating the issue. In two cases it went away
> without changing Mailplane.
>
> How did 2.0.2 work for you?
>
>
> On Tue, Feb 3, 2009 at 8:44 AM, Ruben Bakker <[email protected]>wrote:
>
>> This 2.0.2 preview version (no offline support, no video chat) that writes
>> more log messages. It would be great if you could install it and send me
>> your log file:
>>
>>    - Download and install http://bit.ly/fIHI
>>    - Try to login
>>    - Open console.app
>>    - Search for Mailplane
>>    - Select all lines (⌘-A)
>>    - Copy/Paste lines to an email and send it to ruben AT
>>    mailplaneapp.com (do not post on this thread)
>>
>> Thanks!
>>
>> On Tue, Feb 3, 2009 at 5:19 AM, Charles Haron <[email protected]> wrote:
>>
>>> I have the same problem.  I login fine through Safari 3.2.1 (4525.27.1),
>>> but cannot login via Mailplane 2.0.1 (932).
>>>
>>> On Mon, Feb 2, 2009 at 11:32 AM, Ruben Bakker <[email protected]>wrote:
>>>
>>>> Hmm... that's strange as Mailplane doesn't share cookies with Safari.
>>>> Which version do you use?
>>>>
>>>> On Mon, Feb 2, 2009 at 5:55 PM, [email protected] <[email protected]>wrote:
>>>>
>>>>>
>>>>> Hi Ruben -- same problem here. Mailplane won't login unless I've got
>>>>> gmail open in my browser window (Safari or Firefox or Opera).
>>>>> Once it's open there, Mailplane has no problem logging in.
>>>>> h.
>>>>>
>>>>> On Feb 2, 12:53 am, Ruben Bakker <[email protected]> wrote:
>>>>> > Hi MAT,
>>>>> >
>>>>> > Thanks for your problem report.
>>>>> > Could you send me a screenshot showing the login window? (You can
>>>>> send it to
>>>>> > ruben AT mailplaneapp.com).
>>>>> >
>>>>> > On Mon, Feb 2, 2009 at 3:43 AM, [email protected] <
>>>>> [email protected]>wrote:
>>>>> >
>>>>> >
>>>>> >
>>>>> >
>>>>> >
>>>>> > > Hello,
>>>>> >
>>>>> > > After updating to the latest beta, Mailplane won't log-in. I start
>>>>> it
>>>>> > > up, it asks for the keychain password, and then shows the login
>>>>> screen
>>>>> > > (type in password etc) as if I'm not connected to the internet. I
>>>>> am
>>>>> > > though, and I can log-in to gmail through FFX and Safari just fine.
>>>>> >
>>>>> > > Macbook pro, ethernet internet connection, so it's off and on all
>>>>> day.
>>>>> > > Leopard,  Mailplane 2.0.1 (932).
>>>>> >
>>>>> > > I've tried re-typing my pass, logging in to another account,
>>>>> > > rebooting, and not using https.
>>>>> >
>>>>> > > Help?
>>>>> >
>>>>> > > MAT
>>>>> >
>>>>> > --
>>>>> > Rubenhttp://mailplaneapp.com/bloghttp://www.twitter.com/Mailplane
>>>>>
>>>>>
>>>>
>>>>
>>>> --
>>>> Ruben
>>>> http://mailplaneapp.com/blog
>>>>  http://www.twitter.com/Mailplane
>>>>
>>>>
>>>>
>>>
>>> >>>
>>>
>>
>>
>> --
>> Ruben
>> http://mailplaneapp.com/blog
>> http://www.twitter.com/Mailplane
>>
>
>
>
> --
> Ruben
> http://mailplaneapp.com/blog
> http://www.twitter.com/Mailplane
>



-- 
Ruben
http://mailplaneapp.com/blog
http://www.twitter.com/Mailplane

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