Hi Scott,
Thanks for the detailed problem report. I am bit confused by the versions mentioned. You mention 2.5.5-preview but later rename the Mailplane3 folder (3.0-beta). Then there's a Replies log message. Which Mailplane version didn't work? Thanks. Ruben http://mailplaneapp.com http://repliesapp.com > > Mailplane version 2.5.5. preview > > > 3 accounts > 1 account would not open, stuck at screen "switching to {account name} > 2 other accounts opened fine > Reset gmail session did nothing > Renamed ~/Library/Application Support/Mailplane3 to MailPlane3.old > Relaunched and everything was fine, but lost my preferences > Moved things back to normal, deleted three cookies files and the xml prefs > file > Everything works now. > > > Suspicion cookie file was corrupted. > I saved all files, to whom and what do I email the files to? I can replicate > this problem still by putting the files back in place. I do not want to send > files to someone that give them access to my account, can you address how to > do this? > > > I grabbed the log just after I solved everything: > http://dl.dropbox.com/u/340087/drops/12.03.11/Mailplane.log-fd-182648.txt > ( Some find and replaces done on email addressees I don't want publicly > known, they are consistent throughout the log file ) But that may be the > mailplane3 log that was made when I was testing out demo 3, where is the > normal log? > > > I did save you a grep out of system log i.e.: `cd /var/log; grep -i plane | > mate` > You can grab that here: > > http://dl.dropbox.com/u/340087/drops/12.03.11/mailplane-system.log.txt-85-185215.txt > > > This is the session when it started: > Dec 3 18:22:41 whitebook Mailplane[957]: [INFO] starting second stage. Dec 3 18:22:41 whitebook com.apple.launchd.peruser.501[133] ([0x0-0x91091].com.mailplaneapp.Mailplane[957]): Tried to setup shared memory more than once Dec 3 18:22:41 whitebook Mailplane[957]: [INFO] activated local cookies (storage=YES) Dec 3 18:22:41 whitebook Mailplane[957]: [INFO] Mailplane Version: 2.5.5-preview (#1669) Dec 3 18:22:41 whitebook Mailplane[957]: [INFO] path: /Applications/Mailplane.app Dec 3 18:22:41 whitebook Mailplane[957]: [INFO] Mailplane type: Indie Dec 3 18:22:42 whitebook Mailplane[957]: Can't find app with identifier com.evernote.Evernote Dec 3 18:22:42 whitebook Mailplane[957]: [INFO] Mac OS X Version: 10.7.2And I believe this is what is the problem, but have no idea what it means :) I have some guesses, but you are the masters with the source... Dec 3 18:23:06 whitebook Mailplane[957]: clip: empty path. Dec 3 18:23:06 whitebook [0x0-0x91091].com.mailplaneapp.Mailplane[957]: Dec 3 18:23:06 whitebook.local Mailplane[957] <Error>: clip: empty path.What is the story behind all the exceptions for NSArchiverArchiveInconsistency I see a good deal of references to EverNote, something I don't use. Is there any way to fully remove it and al calls to it, it can't possibly hurt, and maybe help, if an app or plug-in or other injection of code that doesn't exists no longer is trying to do so? > > > I see a lot of reference to JS in this file, how can I get access to that JS? > I want to be able to make my own user scripts or my own safari extensions. > > > In the main folder the localstorage folder was empty. Any idea how that > happened? > > > Can you tell me about this file, it's purpose, and anything else I may want > to know from a troubleshooting > perspective: /private/var/db/BootCaches/{ID}/app.com.mailplaneapp.Mailplane.playlist > > > Can you tell me about .account-description in ~/Library/Application Support > > > Is Mailplane safe from .DS_Store files in all directories, or should I worry > and make sure there are non in locations like ./Application > Support/Mailplane/.DS_Store and ~/Library/Application > Support/Mailplane/.DS_Store > > > Attaching a crashreporter item. I notice the OS version has not been > updated, it is wrong for my current OS. Mailplane preview version is off > compared to the version I am running. This file was made 4 days ago, I > archive my crash reports out via script after logging out so there is little > activity into date stamped folders. The path to the filename itself has a > date string in it which does not match the date of creation that I show. > > > There is so little in this file, I feel safe putting it up for you to look at: > > http://dl.dropbox.com/u/340087/drops/12.03.11/Desktop-23-184408.zip > > > I once had version 3 beta test installed, can you tell me how to make sure > 100% of it is removed. I only ask because I want to remove any confusion of > files that I may be looking at, sending you, or trying to test case as to > what is going on. > > > What are the file files: > com.apple.ocl.32.data > com.apple.ocl.32.maps > Cache.db > used for?, can they safely be deleted as a troubleshooting method? > > > > Thanks for your help and answers, I appreciate it. I know I am asking a lot > of questions. Email is my works 80% of it at least. If it is down, so am I. > I can use gmail, but that slows me down a lot, so when there are issues, I > need to know how to get back to a working state. If I can't do so reliably, > I would have to look to Chrome, or Prism, or some other hack to > make something similar until Chrome has real "save as app" features. But > I don't want to. I like Mailplane just fine, I like the devs, the community > etc. > > > However, once and for all, can someone explain to me why we can't; have > Safari like extensions, and if not, why can't we have user scripts? Safari > has both. > > > Thank you again, so much, it really is a great app. > -- > Scott > -- > > > You received this message because you are subscribed to the Google Groups "mailplaneapp" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to [email protected]. > For more options, visit this group at http://groups.google.com/group/mailplaneapp?hl=en. > -- You received this message because you are subscribed to the Google Groups "mailplaneapp" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/mailplaneapp?hl=en.
