Hi Genevieve;

We did solve Fabian's issue via email (just didn't want you to think there 
was silence on our end!).  WHich version of Mailplane are you running?  If 
you are using the new compose window, you will have to revert to the old 
compose.  See blog post: 
http://mailplaneapp.com/faq/entry/can_i_use_mailplane_with_gmails_new_inline_compose_window/

If this is not the case, please let me know.  You can post here, or even 
better, shoot me an email directly.  [email protected]

Thanks a lot;

Jessica


On Wednesday, February 6, 2013 3:14:26 PM UTC-8, Genevieve Douglass wrote:
>
> Yeah, I'm having a similar problem. The attachments button doesn't do 
> anything at all until I reload it, and then it doesn't attach anything -- 
> it makes a new compose window. SO frustrating.
>
> On Thursday, January 24, 2013 1:33:54 PM UTC-8, Fabian Fuentes wrote:
>>
>> Hi, I am using mailplane 3 and unfortunately cant get email attachments 
>> to download. I have tried uninstalling and reinstalling mailplane 3 and 
>> still no luck. I sent an email to tech support who suggested I try the 
>> following terminal command: 
>>
>> Open Terminal.app and enter:  sudo rm -R -f 
>> ~/Library/Caches/com.mailplaneapp.Mailplane3
>>
>> Still no luck. I sent through a screen capture of the process to tech 
>> support but i think it has stumped them because I havent heard back. 
>> Effectively, it appears that the file is being downloaded but it happens 
>> ultraquick and when I check the downloads the file is listed with a size of 
>> 0kb (obviously hasnt downloaded). Was just wondering if anyone else has 
>> experienced similar issues. 
>>
>

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