I reset the app again, but the Support & Feedback menu item doesn't seem to do anything. The other items in the help menu all work. Is there a log somewhere I can manually pull for you? I'm OK using terminal if you tell me where to look.
Monte On Friday, June 5, 2015 at 6:24:12 AM UTC-7, Mailplane Support wrote: > > Can you reproduce it and immediately click Help > Support & Feedback? > This will send us your log report, which may hold some clues. > > Cheers, > > Jessica > > On Thu, Jun 4, 2015 at 12:12 PM, Monte Levinson <[email protected] > <javascript:>> wrote: > >> Thanks, Jessica. I have one google apps account (it pulls in others, but >> I only login to one account). When I reset mailplane it behaves the same >> way that I described above. The mail tab shows Inbox, which I set as my >> default in the browser, and when I try to open the calendar or contacts >> tabs, I get a messages saying "Waiting until gmail of Monte has been >> loaded". Prior to the 1419 update, I'd been using Mailplane to show the >> old gmail view, while using Inbox in my browser. When I applied that >> update, this behavior started. In the Inbox view, the buttons on the >> toolbar are greyed out and don't work (Evernote, etc.). When I select go >> to Gmail from the Inbox navigation pane on the left, Mailplane opens a new >> window. The toolbar in that window shows back, forward, and downloads, and >> I'm unable to add tabs. >> >> I really love mailplane and I'm kind of pleased that I can run Inbox in >> it, but I'm guessing you didn't intend it to work this way. For now, this >> is workable, but not ideal. >> >> Monte >> >> On Thursday, June 4, 2015 at 6:30:09 AM UTC-7, Mailplane Support wrote: >>> >>> Hi Monte, >>> >>> How many account do you have open when this happens? If you click >>> Mailplane > Reset Mailplane, does it seem to help? >>> >>> Cheers, >>> >>> Jessica >>> Customer Support Ninja >>> >>> On Wed, Jun 3, 2015 at 12:23 AM, Monte Levinson <[email protected]> >>> wrote: >>> >>>> I was notified that version 3.5.0 was available today so I updated the >>>> Mailplane app. Now my mail tab shows Inbox, but when I try to open the >>>> calendar or contacts (thanks!) tabs I get a message that it's waiting for >>>> the gmail tab to load. I can send and receive mail and perform all the >>>> Inbox functions that I've tried (snooze, done, etc.). I can drag in >>>> attachments, but the Services, like send file don't seem to work. >>>> >>>> So did I luck out, or did this squeak through? >>>> >>>> -- >>>> You received this message because you are subscribed to the Google >>>> Groups "mailplaneapp" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an email to [email protected]. >>>> To post to this group, send email to [email protected]. >>>> Visit this group at http://groups.google.com/group/mailplaneapp. >>>> For more options, visit https://groups.google.com/d/optout. >>>> >>> >>> -- >> You received this message because you are subscribed to the Google Groups >> "mailplaneapp" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected] <javascript:>. >> To post to this group, send email to [email protected] >> <javascript:>. >> Visit this group at http://groups.google.com/group/mailplaneapp. >> For more options, visit https://groups.google.com/d/optout. >> > > -- You received this message because you are subscribed to the Google Groups "mailplaneapp" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/mailplaneapp. For more options, visit https://groups.google.com/d/optout.
