Thanks to those who replied with suggestions on how to solve the problem.
In the end, and after 4 hours of trial and error (which included deleting my
profile and starting again) I solved the problem. If (and I don't know the
reason why) the HP2500 is not the default printer it prints out grey scale.
If it is the default printer, it prints out in colour. The 8500 printer
sorted itself out when I recreated the profile. The reason I recreated the
profile in the first place is that while I was logged in as administrator,
everything worked OK.
Go figure that one out (and if anyone does, please let me know!!)
Once again, thanks for the help I received
> ----------
> From: Perry Chris[SMTP:[EMAIL PROTECTED]]
> Sent: Monday, May 03, 1999 12:55 PM
> To: 'Chris White'
> Subject: RE: MI 5.0 : Printing to a HP8500 or an HP2500
>
> Chris,
>
> Have you checked the plotter / printer set up to make sure that its not
> set
> to print B&W or grayscale.
>
> Is the plotter running out of memory? Try a smaller print job.
>
> Chris Perry
> Systems Development CoOrdinator
> Parks Victoria
> Melbourne Australia
> Ph: 613 9816 6800
> Fax: 613 9816 9876
> [EMAIL PROTECTED]
>
>
> -----Original Message-----
> From: Chris White [mailto:[EMAIL PROTECTED]]
> Sent: Friday, 30 April 1999 10:52
> To: 'Mapinfo Distribution'
> Subject: MI 5.0 : Printing to a HP8500 or an HP2500
>
>
> Help please,
>
> I am not sure where to look for the answer to this problem, but here's
> what
> I know so far
>
> When printing from MI5.0 to a HP2500 (A3 Inkjet) or a HP8500 (A3 Laser) MI
> prints out Greyscale (no matter what the settings I have in the printer
> set-up)
>
> When I print to a HP1200c or an HP CJ1 (both A4 colour Inkjets) or an
> HP750C
> Plus (A1 Inkjet), or a Canon Color Pass 700 (A3 colour laser) the colours
> come out great.
>
> When printing to any of the above printers from any other MS application
> (i.e. WORD, EXCEL, PowerPoint etc) colours print out great.
>
> The 2500 is connected locally, however all the others are network
> printers.
> (We are almost entirely an HP print site)
>
> I am using NT 4.0 sp4 with NT servers.
>
> I have tried uninstalling the printers and reinstalling them but the
> problem
> refuses to go away.
>
> Any suggestions, no matter how ridiculous they may seem, will be
> entertained
>
> Thanks for your help
>
>
> Chris White
> GIS ANALYST & CAD OPERATOR
>
> horizons.mw
> Your Regional Council
> Private Bag 11-025
> Palmerston North
> New Zealand
>
> [EMAIL PROTECTED]
> ph (NZ) 06-357 9009
> fax (NZ) 06-356 7477
>
> If you see the WINMAIL.DAT attachment, please ignore it. It's the headers
> information that some mail readers have trouble with and not a macro
> virus.
> I'm using NT4.0 sp4 and Microsoft Exchange 5.0
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