resending my response from this morning, as it never seemed to make it to the list....

On 2016-06-30 8:58 AM, Jeff McKenna wrote:
Hello Cora,

WMS Client problems are always very difficult to track down.  I was
recently in a similar situation: QGIS was for some reason timing out on
my MapServer WMS requests.  I had to get the full GetMap that QGIS was
generating (which was never sent to my Apache server), and for that I
had to use Fiddler (http://www.telerik.com/fiddler) to get the full
request generated by QGIS.  I compared that with a working full GetMap
request (comparing all parameters in both), and I was startled to
discover that QGIS was using cached (old) parameters for my WMS - I
reported this to the QGIS dev team and there was a ticked filed for this
(sorry I don't have the exact ticket link handy).  I also learned that
there is a way in the QGIS menus to actually clear these WMS caches.

Maybe my similar problem gives you some ideas.  But for sure, you will
also likely have to use a tool like Fiddler to get the exact WMS
parameters that your GIS is generating and causing problems.

-jeff




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