The MT 5.0 license seem to deactivate due to different reasons: a computer power shortage, a Computer crash, the antivirus software, and the list goes on. Apparently these issues have been fixed or ammeliorated in MT 6.0
Here are some more hints on reinstalling and reactivating maptitude, extracted from Caliper's Support messages. (Note: only go through these procedure if you ahve gotten a License Activation related message and you MT refuses to run.) >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> First, locate the following "hidden" folder, on XP C:\Documents and Settings\All Users\Application Data\Caliper on Windows 7 and Vista: C:\ProgramData\Caliper delete the entire contents of this folder. Next, make sure you anti-virus is temporarily disabled. Then run the "Setup" program on the Maptitude program disc to re-install Maptitude. Near the end of the installation process, the "Activation Wizard" will appear and prompt you, most likely, to "Request recovery" of your license. Choose the "Request recovery" option, click Next, and proceed as prompted by the Wizard. On Thu, Feb 17, 2011 at 10:47 PM, <[email protected]> wrote: > > > > In the past two months, I have had to activate Maptitude 5.0 five times. > The copy is registered. This is the only computer that this copy has been > used on. I have tried to reinstall Maptitude, but the problem still comes > up, seemingly randomly. Can anyone please provide some insight into why this > keeps happening? > > Here's the message that Caliper tech support usually provides in this > situation: > > "If you're getting the "license not found" error, then, regrettably, > there's no choice but to re-install. > > The most likely cause of this problem is your anti-virus software. The > Maptitude license data, which are squirreled away in several places, are > encrypted binary data files; an aggressive anti-virus program can mistake > these files as suspicious files and might delete them. > > The remedy is to configure your anti-virus software to ignore, or "exempt", > the folder "C:\Documents and Settings\All Users\Application Data\Caliper" on > XP, and on Windows Vista and Windows 7, the folder "C:\ProgramData\Caliper". > > Alternately, if you use an automatic backup system such as Carbonite or > Memeo, these can behave in a similar fashion to that of the anti-virus > described above. The remedy is the same." > > Larry Manire > > > -- Armando Scalise
