I started suggesting that to people today since people are there asking for input and I'm just not qualified to help yet (give me 1-4 years) :)
-- Scot Gabriel IRC (devildog31415 on irc.freenode.net) pgp.mit.edu (0xcfe3d15c891fca57) On Mon, Oct 27, 2014 at 1:57 PM, Nux! <[email protected]> wrote: > IRC is usually to park irssi and forget about it. :) > Even big projects have a hard time supporting via IRC, let alone a smaller > and very specialised community such as ours. > > Seriously now, email makes a much better support solution and I always > rely on it so do use the mailing lists. > > HTH > Lucian > > -- > Sent from the Delta quadrant using Borg technology! > > Nux! > www.nux.ro > > ----- Original Message ----- > > From: "scot gabriel" <[email protected]> > > To: [email protected] > > Sent: Monday, 27 October, 2014 13:50:04 > > Subject: IRC #cloudstack (reaching out to the community) > > > I have been in the channel on #cloudstack via irc.freenode.net for 4 > days > > now and there have been 4 separate requests for help with no answers. > > > > Is anyone out there using the IRC anymore for this products support (and > > sense of community) or should I just speak up and tell people to only try > > and reach out for help via the email mechanism ( > [email protected] > > )? > > > > I'm worried about the perception of "lack of response" to people who are > > reaching out for help and not being directed towards the proper tools.. > If > > we aren't going to use IRC for communication, can someone in a leadership > > role please change the "/TOPIC" of #cloudstack to reflect that it's a > > non-used channel and direct people to email? Otherwise can I encourage a > > couple of the guru's to monitor the IRC for us newbs that like to have > live > > conversations? > > > > note: current topic: > > Topic for #cloudstack: Apache CloudStack User Chat | > > http://cloudstack.apache.org > > 13:48 -!- Topic set by chipc [~chipc@apache/committer/chipchilders] [Sat > > May 10 > > 23:48:11 2014 > > > > BTW: the quick response via email IS AWESOME, so I'm not saying IRC is a > > must, just want to catch the stragglers that aren't using email as the > > first reach out and give them a sense of "we care". Creating buy in from > > us nerds is about how quickly/easily we can be directed to the right > > support and training mechanisms.... for us "perception is reality". > > > > For your consideration, > > > > -- > > Scot Gabriel > > IRC (devildog31415 on irc.freenode.net) > > > > pgp.mit.edu (0xcfe3d15c891fca57) >
