On Wed, 2010-10-13 at 17:00 -0700, Andy Brown wrote: > On Wed Oct 13 2010 16:13:08 GMT-0700 (PDT) Marc Paré wrote: > > > > Support links are great but most medium to large business are not going > to wait for help on a mailing list or forum, they don't have the time. > That is what I see the 'ads' pointing to. Basically that if you use > open source the instant support, like a help desk, is not there. It is > not there and can not be at no cost to the end user. The OOo site was > links to paid support but I have no idea how often it was used. >
Hi Andy, There was a presentation on just this subject at this years OOoCon - not sure if it is available as a video somewhere - yes it is an issue and we really need to deal with it, IMO. Drew -- To unsubscribe, e-mail to [email protected] List archives are available at http://www.libreoffice.org/lists/marketing/ All messages you send to this list will be publicly archived and cannot be deleted.
