sorry, forgot to include rob and marketing on my reply. vb
From: [email protected] To: [email protected] Subject: RE: testimonials page Date: Mon, 25 Nov 2013 17:33:25 -0800 Hi Samer and Rob, you have made a very good point...I have since seen reviews elsewhere, and I understand now why the page was such a surprise to me. Why not add links to the other pages mentioned that contain current user reviews if you decide not to delete the testimonials page, with an explanation such as listed below. thanks so much for replying....your expertise is much appreciated! I can't wait to try the tools. MSO and O-365 are driving me crazy. I miss XP's simple, effective UI for one thing....sigh. VB Lum [email protected] vbarnett Date: Mon, 25 Nov 2013 03:09:39 -0500 Subject: Re: testimonials page From: [email protected] To: [email protected] CC: [email protected] SourceForge, amazon, CNET and other services allow users to leave reviews on their own. For now I would scrap that page as its not sustainable to compete with review tools readily available with 3rd party websites. Samer On Sun, Nov 24, 2013 at 7:38 PM, Rob Weir <[email protected]> wrote: On Wed, Nov 20, 2013 at 2:40 PM, V Barnett <[email protected]> wrote: > hello, fyi your testimonials page is 9 years out of date. the latest ones > are from 2004...this does NOT inspire confidence in your products. Please > fix this. I want to recommend you but can’t with this kind of neglect, > really. > thank you > vb lum We actually do track carefully which pages on the websites are heavily visited and keep these pages up to date. It looks like this particular page has not been updated in 9 years. We've had 100's of millions of downloads in that time, 75 million in just the last 18 months. I don't think we link to this page in any prominent way. Google Analytics reports only 48 visits to that page in the last month. (The entire website gets around 20 million page views/month). So given these facts I don't think this page has any impact at all on user confidence in the product. So what to do? 1) Do nothing? 2) Delete the page? 3) Update the page? I'm not sure user testimonials are particularly useful for to have. Magazine reviews, awards, etc., have more value than an endorsement from an unfamiliar name. We do a good job on the awards page, for example. But I won't argue against anyone who thinks otherwise and wants to update that page, but my inclination is to simply delete it. Regards, -Rob > > http://www.openoffice.org/about_us/testimonials.html > Testimonials > 2004 > 2003 > 2002 > 2001 > --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
