On Mon, Nov 25, 2013 at 8:35 PM, V Barnett <[email protected]> wrote: > sorry, forgot to include rob and marketing on my reply. > vb > > > ________________________________ > From: [email protected] > To: [email protected] > Subject: RE: testimonials page > Date: Mon, 25 Nov 2013 17:33:25 -0800 > > Hi Samer and Rob, you have made a very good point...I have since seen > reviews elsewhere, and I understand now why the page was such a surprise to > me. Why not add links to the other pages mentioned that contain current user > reviews if you decide not to delete the testimonials page, with an > explanation such as listed below. >
I'd updated the website to point to the larger external review sites: http://www.openoffice.org/about_us/testimonials.html Regards, -Rob > thanks so much for replying....your expertise is much appreciated! I can't > wait to try the tools. MSO and O-365 are driving me crazy. I miss XP's > simple, effective UI for one thing....sigh. > > VB Lum > [email protected] > vbarnett > > > ________________________________ > Date: Mon, 25 Nov 2013 03:09:39 -0500 > Subject: Re: testimonials page > From: [email protected] > To: [email protected] > CC: [email protected] > > > SourceForge, amazon, CNET and other services allow users to leave reviews on > their own. > > For now I would scrap that page as its not sustainable to compete with > review tools readily available with 3rd party websites. > > Samer > > > > On Sun, Nov 24, 2013 at 7:38 PM, Rob Weir <[email protected]> wrote: > > On Wed, Nov 20, 2013 at 2:40 PM, V Barnett <[email protected]> wrote: >> hello, fyi your testimonials page is 9 years out of date. the latest ones >> are from 2004...this does NOT inspire confidence in your products. Please >> fix this. I want to recommend you but can’t with this kind of neglect, >> really. >> thank you >> vb lum > > We actually do track carefully which pages on the websites are heavily > visited and keep these pages up to date. > > It looks like this particular page has not been updated in 9 years. > We've had 100's of millions of downloads in that time, 75 million in > just the last 18 months. I don't think we link to this page in any > prominent way. Google Analytics reports only 48 visits to that page > in the last month. (The entire website gets around 20 million page > views/month). So given these facts I don't think this page has any > impact at all on user confidence in the product. > > So what to do? > > 1) Do nothing? > > 2) Delete the page? > > 3) Update the page? > > I'm not sure user testimonials are particularly useful for to have. > Magazine reviews, awards, etc., have more value than an endorsement > from an unfamiliar name. We do a good job on the awards page, for > example. But I won't argue against anyone who thinks otherwise and > wants to update that page, but my inclination is to simply delete it. > > Regards, > > -Rob > > >> >> http://www.openoffice.org/about_us/testimonials.html >> Testimonials >> 2004 >> 2003 >> 2002 >> 2001 >> > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [email protected] > For additional commands, e-mail: [email protected] > > --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
