Great. Another brilliant Google idea we really did NOT need! :-)
Sadly, I'm expecting the same sort of widespread success as
so-called social media. Tons of rubbish to sort through, with
very little hope to find anything that is minimally useful or
worth the time I had to waste.
Sorry for the rant - it's probably inappropriate for this
mailing list.
But can you imagine what this is going to turn into, not very
far down the line? With the (way too many) people who have too
much time on their hands and no ethics to go with it? And what
about scammers? Wouldn't they jump on the opportunity to develop
ways to automate "satisfaction reports" of no value whatsoever??
Of course Google will always benefit. No doubt about that...
But will "we", as ordinary people, or "we" as software
developers or promoters??
I doubt it.
But thank you for letting us know!
marina
OO on a MacBook Pro, 10.6.8
On 11/12/13 at 5:24 AM, [email protected] (Rob Weir) wrote:
Google has a new service that makes it easy to add a website
satisfaction survey to a website. The free version has 4 questions
that are asked of 500 random website visitors each month. We
would be
given results on a monthly basis. (They also have a paid version of
this service where you can customize the questions, but I think the
free version is fine for our use).
The questions are:
I. Overall, how satisfied are you with this website?
1) Very satisfied
2) Somewhat satisfied
3) Neither satisfied nor dissatisfied
4) Somewhat dissatisfied
5) Very dissatisfied
II. What, if anything, do you find frustrating or unappealing about
this website?
III. What is your main reason for visiting this website today?
IV. Did you successfully complete your main reason for visiting this
website today?
1) Yes, I was successful
2) I'm still completing my reason for visiting
3) No, I tried but wasn't successful
You can see an example of what the survey looks like here:
http://www.google.com/insights/consumersurveys/websat_example
Adding it to the website is easy: a single line added to the header.
Regards,
-Rob
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