Rob,
I'd just tested the survey and technical it worked well.
- there are to much choices for the web page but it might help to get it
better, let's see the results
for the used OS it should allow multiple section, same for used browsers.
regards,
Jürgen
Am 17.12.2013 15:58, schrieb Rob Weir:
On Wed, Dec 11, 2013 at 1:24 PM, Rob Weir <[email protected]> wrote:
Google has a new service that makes it easy to add a website
satisfaction survey to a website. The free version has 4 questions
that are asked of 500 random website visitors each month. We would be
given results on a monthly basis. (They also have a paid version of
this service where you can customize the questions, but I think the
free version is fine for our use).
After further discussion on the marketing mailing list we've decided
to not use Google for the survey but to use our LimeSurvey instance to
conduct our own website satisfaction survey.
You are invited to respond to the survey here:
http://survey.openoffice.org/index.php/522696/lang-en
Consider this to be a small-scale "beta test" of the survey. We may
refine the questions based on this initial trial. I hope a future
iteration of the survey will be linked to from the www.openoffice.org
website where we can use it to get ongoing feedback.
Regards,
-Rob
The questions are:
I. Overall, how satisfied are you with this website?
1) Very satisfied
2) Somewhat satisfied
3) Neither satisfied nor dissatisfied
4) Somewhat dissatisfied
5) Very dissatisfied
II. What, if anything, do you find frustrating or unappealing about
this website?
III. What is your main reason for visiting this website today?
IV. Did you successfully complete your main reason for visiting this
website today?
1) Yes, I was successful
2) I'm still completing my reason for visiting
3) No, I tried but wasn't successful
You can see an example of what the survey looks like here:
http://www.google.com/insights/consumersurveys/websat_example
Adding it to the website is easy: a single line added to the header.
Regards,
-Rob
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