On Mon, Dec 16, 2013 at 2:35 PM, Gregory Zobel <[email protected]> wrote: > What will our working procedure be using this survey and moving forward? > > Several potentials came up, so I wanted to confirm where & how this survey > would be deployed. >
Just my opinion, but I think the value will be in the responses and how they vary over time. I'd like to have something that we can reuse and repeat, say on a quarterly basis. Presumably we'll take action based on the survey results, using the info to focus on particular areas for improvement. Future repetitions of the survey will help us measure our progress. Given that we have a few ways of reaching out to users: 1) A prominent link on our website 2) Our mailing lists 3) Our social media accounts (Facebook, Twitter, etc.) 4) Our project blog Often we will coordinate and use all four mechanisms. It really depends on how much feedback we want. But I'm not sure 5000 results will tell us more than 1000. > > Some options: > > 1. Conduct the survey as we're building it with email list serve (10,000 > name list from what I think Rob said). > 2. Start analyzing results > 3. Refine/simplify a shorter, simpler version for website > 4. Deploy on website > We know that 80% of website visitors are 1st time visitors. So deploying on the website will be targeting a different group than contacting existing OpenOffice users via their existing connections with out, mailing lists, etc. Not that surveying new visitors is bad. In fact that might be exactly what we want to focus on. But I think we'll run into trouble if we compare a mailing list survey to a survey on the website. > OR > > 1. Conduct survey online at website only > 2. start analyzing results > 3. revise survey for next year > > OR > > 1. Conduct survey online and through email > 2. analyze results > 3. revise survey for next year > > Other suggestions? > If the idea is to beta test the survey, by the quickest means that will give us a lot of results, then I'd go with the announcement mailing list, coupled with some social media posts. This can be done in a matter of minutes. We could then run the survey for a few days, get a few hundred to a thousand responses and refine the questions based on that. When we are ready with the refined survey I'd probably focus on putting it on the website. That will get new users and repeat visitors in their actual proportions, which is what we really want, I think. Regards, -Rob > Best, > gz > > > > On Mon, Dec 16, 2013 at 11:28 AM, Regina Henschel > <[email protected]>wrote: > >> Hi Gregory, >> >> Gregory Zobel schrieb: >> >> Regina, >>> >>> You raise important points: >>> >>> >> [..] >> >>> >>> WORD CHOICE >>> *Entrepreneur* >>> >>> In terms of entrepreneur, would business person or self-employed or small >>> business owner be better? >>> >> >> "self-employed" and "small business owner" are both better to understand >> than "Entreoreneur". "business person" includes staff and is less suitable. >> >> >>> *Industry* >>> >>> Rather than industry, what would work better: profession? Field? >>> >> >> For me (native German) both "profession" and "Field" sounds better than >> "Industry". >> >> And another word: I understand "Government" as "minister". Do you mean >> "public administration"? >> >> >> >>> >>> I have a couple of additional comments re: formatting.: >>> First, having all the text centered makes it difficult to read (for me at >>> least). >>> >> >> For me too. >> >> >> >>> Second, it would be nice to have line breaks between the paragraphs. >>> >> >> In addition >> Typo "projet" on first page. >> >> >> Kind regards >> Regina >> >> --------------------------------------------------------------------- >> To unsubscribe, e-mail: [email protected] >> For additional commands, e-mail: [email protected] >> >> > > > -- > --- > Gregory B. Zobel, Ph.D. > Assistant Professor of Educational Technology > MSEd Program Coordinator > > Western Oregon University > 345 N. Monmouth Ave > Monmouth, OR 97361 --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
