On Wed, Jan 8, 2014 at 2:46 PM, Rob Weir <[email protected]> wrote: > I ended the survey and posted the raw results. > > > 1150 people started taking the survey. > > 653 people completed the survey > > 530 people consented to allowing their response made public. Those > 530 responses are what are in this spreadsheet: > > http://survey.openoffice.org/reports/web-satisfaction-dec-2013/website_satisfaction_dec_2013.ods > > I haven't done any analysis yet, but I did scan over the results > quickly to see if anything looked odd. One of the purpose of this > mini survey was to beta test the survey text before deploying it wider > to more users. > > I certainly see some potential issues. For example, the "Age range" > question has an unusually high number of people responding "greater > than 70". This makes me wonder whether some thought this was asking > for their birth year instead of age? > > I'll look more closely at the data over the next few days. I invite > any other dataheads to jump in and share what they find as well. >
I applied the SUS scoring described on the website that Gregory pointed us to originally: http://www.measuringusability.com/sus.php That formula scales it to a score from 0-100. Our score was 74, which is a grade of "B" according to that website. So not too horrible, but certainly room for improvement. I went through the comment fields and picked up a few common "other" responses that made sense to include as response choices, e.g., "Non-profit/Volunteer" for "Where do you use OpenOffice?". I think we're ready to add this to the website for real now, and start getting responses from more typical website visitors rather than the more-engaged users on our mailing list. -Rob > Regards, > > -Rob --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
