I apologize for not contributing to the discussion/analysis thus far. It is the start of term and my teaching load is devouring all of my time.
Scoring a 74 seems quite fine to me, especially given the ongoing and shifting nature of open source and collaborative development. While there are things to work on, it is good to know that this user set is not angry, lost, or confused. It will be interesting to see how this compares to the typical web visitors. Best, gz On Wed, Jan 15, 2014 at 2:22 PM, Rob Weir <[email protected]> wrote: > On Wed, Jan 8, 2014 at 2:46 PM, Rob Weir <[email protected]> wrote: > > I ended the survey and posted the raw results. > > > > > > 1150 people started taking the survey. > > > > 653 people completed the survey > > > > 530 people consented to allowing their response made public. Those > > 530 responses are what are in this spreadsheet: > > > > > http://survey.openoffice.org/reports/web-satisfaction-dec-2013/website_satisfaction_dec_2013.ods > > > > I haven't done any analysis yet, but I did scan over the results > > quickly to see if anything looked odd. One of the purpose of this > > mini survey was to beta test the survey text before deploying it wider > > to more users. > > > > I certainly see some potential issues. For example, the "Age range" > > question has an unusually high number of people responding "greater > > than 70". This makes me wonder whether some thought this was asking > > for their birth year instead of age? > > > > I'll look more closely at the data over the next few days. I invite > > any other dataheads to jump in and share what they find as well. > > > > I applied the SUS scoring described on the website that Gregory > pointed us to originally: > > http://www.measuringusability.com/sus.php > > That formula scales it to a score from 0-100. Our score was 74, which > is a grade of "B" according to that website. So not too horrible, but > certainly room for improvement. > > I went through the comment fields and picked up a few common "other" > responses that made sense to include as response choices, e.g., > "Non-profit/Volunteer" for "Where do you use OpenOffice?". > > I think we're ready to add this to the website for real now, and start > getting responses from more typical website visitors rather than the > more-engaged users on our mailing list. > > -Rob > > > > Regards, > > > > -Rob > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [email protected] > For additional commands, e-mail: [email protected] > > -- --- Gregory B. Zobel, Ph.D. Assistant Professor of Educational Technology MSEd Program Coordinator Western Oregon University 345 N. Monmouth Ave Monmouth, OR 97361
