http://www.nyc.gov/html/911reporting/html/reports/detail.shtml
end to end details are here the median times are lower than the average times - ?????? why is PD calltaker on phone for 2 minutes on critical PD calls? - cant they forward that to a radio dispatcher in 10 seconds? why is PD calltaker on phone for 2 minutes for LTE EMS calls? ----------------------- My assumption is there are 2 types of people working in the 911 system - the calltakers and the call dispatchers / radio operators - (fire might have a 3rd person - the decision dispatcher - but that is probably lumped on with call processing) Note - turnout times not mentioned for FD nor EMS -- You received this message because you are subscribed to the Google Groups "massfire" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/massfire. For more options, visit https://groups.google.com/d/optout.
