Hello Everyone, 
I'm having problems with our Matterhorn 1.1 testing enviroment. 

I've installed the 1.1 all-in-one on a VM with Ubuntu Server 64-bit 10.10 and 
I've installed the capture agent on a Gateway E-4610D With Ubuntu Server 64-bit 
10.10 with a Hauppauge 350 and a Epiphan VGA2USB. 

Everything starts up just fine, and I can view both the Epiphan and Hauppage 
through the confidence monitor and I can schedule recording through the Admin 
tools, or I can start the recording directly from /capture on the capture pc. 
The problem is after it finishes recording I can't download the Hauppauge mp4 
file, or the media.zip; They both state that they are starting to download and 
then they go slower and slower until they stop altogether. 

You are trying to download them directly from the capture agent? 



I've tried both, The logs state that ingesting fails and I've tried to download 
the media files directly from the capture interface on the capture pc. The only 
way I've been able to get it off the capture pc is by using scp to my 
workstation.



And, if it is trying to ingest the media.zip file, it fails also (presumably 
from the same inability to download directly from the capture agent). If I 
don't use the Hauppage then the capture will download and ingest just fine. 



My guess is that the Hauppage is producing large media files... large enough to 
slow down the ingest to the point where either the HTTPClient or the server is 
timing out. 



The Hauppage file is only 20MB for 1 minute, while a 1 minute recording from 
the Epiphan is 8MB



Both sources are set to 'Presentation/Source' and the Hauppauge just has a VHS 
playing. 



If you ingest a mediapackage with two video tracks with the same flavor, you'll 
get other problems down the line, but that's a separate issue. 


Is there an easy way to change the flavor of one of the tracks, or should I 
reinstall the capture agent?


The status of the capture agent in the admin tools switches back to idle after 
the recording, but the actual recording status remains on capturing. 

And I get the " WARN (IngestRestService:416) - org.mortbay.jetty.EofException: 
timeout " on both the captures that are successful and the ones that won't 
ingest. 

Thank you in advanced, 
Aaron Maturen 
SVSU 



One other possibility is that the security config's nonce timout is too short 
for your network. Does increasing this value in security.xml help? <property 
name="nonceValiditySeconds" value="10" /> 

I've bumped the nonce timeout up to 1000 and it's still not ingesting or 
letting me download it directly from the capture agent

Josh 

thanks, 
Aaron

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