I have upgraded one of my ECDs to 2.2.3(a) and face the same issue. Only the
Video is recodes, not the Data

 

 

From: [email protected]
[mailto:[email protected]] On Behalf Of Dr Leslaw
Zieleznik
Sent: Tuesday, February 14, 2012 7:55 PM
To: Matterhorn Users
Subject: Re: [Matterhorn-users] Epiphan ECD 2.2.3 production worthy?

 

I have more or less the same remarks, please see my last correspondence.  In
summary:

 

1. there is only one stream processed the VGA or DVI, and the 'selection' by
core is random (?)

2. 1h30 min recording has failed for me too, and strangely enough it was
process by the server but nothing came out

3. <<<The fact that there is no way to see the files on the ECD and download
them from the device in case something goes wrong is also a big problem for
us>>>

       And not only for you!  You just have confirmed that captured
recording can be lost and unrecovered. 

      I think the feature of accessing the device storage with option of
uploading the last capture to the server, is obsolutely essential. I am only
repeating what I have already said.

     Without this feature, this device is practically useless.

4. <<<This experience leads us to wonder if this machine is production
worthy and if anyone is using this in a reliable way.>>>

   Well, it is certainly not!  In the current state I would not dare to use
it even in a pilot project. 

 

The question is what next?  

I am now very pessimistic about the progress. Or the device hardware is not
up to the job - Greg complained about the memory size? Or the software has
not been properly designed from the start?

I've got a feeling that Epiphan will release truly own MH compatible capture
device. The Lecture Recorded 2
http://www.epiphan.com/products/recording/lecture-recorder-x2/

they have released last autumn makes me think. 

 

Let's hope and wait or try something else?

Leslaw

 

        

 

On Feb 14, 2012, at 7:54 AM, Kristof Keppens wrote:





Hi all,

Yesterday we tried to use the ECD in a production environment, confident
that the hard and software was mature enough to do some recordings in an
actual class environment. Our experience however was everything but
satisfactory and led us to do a last minute replacement of the ECD with the
default opencast capture agent.

We found that since the last firmware ( the one for download on epiphan site
and the one provided by Greg on the list here ) only 1 stream is processed
on the server. The recordings we made only show the video stream in the
engage player, however the original file on the server shows a multistream
avi with 3 streams. This problem is inconvenient but not that problematic
since we could recover the original multistream ( hopefully we can recover
the independant streams from the avi ). The following recordings had more
major problems. We had to do 3 recordings in a row, one 30 minutes long (
which we can recover from the server ) and 2 following that of 1h30 that
both failed.

The second recording disappeared from the capturing list on the admin server
after some minutes, and went to processing, resulting in an empty directory
on the server. The recording had more than 1 hour to go at that point. The
third recording started successfully and changed status to sending for
processing ( or something similar ) after less than an hour, more than 30
minutes needed to be captured at that point. This recording was
unrecoverable as well, since there is no way to access the files on the ECD
and see what is actually happening on that machine.

This experience leads us to wonder if this machine is production worthy and
if anyone is using this in a reliable way. We understand that this is still
in active development but also believe that basic functionality and
reliability should be expected. The fact that there is no way to see the
files on the ECD and download them from the device in case something goes
wrong is also a big problem for us, questioning the fact if we can rely on
this in a production environment.

Maybe someone on the list can shed some light on what to expect from the
device in the future and if someone has different experiences with this,
please let us know. At the moment we don't feel confident to use this device
in any classroom environments.

Thanks

Kristof Keppens
Ghent University
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