First off, thank you Stuart.  We have a strong system here, despite it's
issues, and it's only going to get better as time goes on.

On 11/16/2012 6:04 AM, Stuart Phillipson wrote:
> I  guess what I'm trying to get it is that I think the default responses
> to enquires about Matterhorn seem overly conservative when considering
> the above. When I was initially asking around if Matterhorn was any good
> I commonly heard something along the lines of "it has its problems",
> then followed by a longer explanation of some of the issues and the good
> points. I think this is because people are trying to manage expectations
> and avoid disappointment and I get that, I'm just not sure if it helps
> us to grow the community.

I think a lot of that is because we had some very rough releases earlier
in the product, and those with working systems don't tend to make as
much noise.  I think it's healthy to be aware of the warts in any
system, but you are correct in that we tend to focus on those more than
we should.  We as a community, especially those with successful
deployments, need to show off the parts that are working.  We've had a
few case studies but they are somewhat out of date and I don't know how
well they are publicized.  Our most successful adopters are frequently
at the adoption meetings, but they can't really be expected to expound
the virtues of Matterhorn at every meeting!

Perhaps it's time for some updates on the case studies?  Or for those
with successful deployments, especially if they are integrated with
other tools, to come forward and let us know?  Even just a paragraph
description of what each institution has deployed would let us point to
good, successful deployments when we are talking with potential adopters.

G

> </rant>
> 
> 
> Stuart Phillipson |* Media Technologies Coordinator*
> 
> Room 1.025 Devonshire House
> University of Manchester
> Manchester
> M13 9PL
> United Kingdom
> 
> e-mail: [email protected]
> <mailto:[email protected]>
> Phone: 016130 *60478*
> 
> 
> 
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